How to apply
Email [email protected] with the subject Refund request. No account is required; include your transaction reference so we can identify the payment.
Please include
- Your speech ID and payment receipt or transaction reference
- The single-speech unlock purchased
- Purchase date and transaction reference
- The amount charged and currency
- A short explanation of the refund request
- Any relevant error message or service-impact details
What happens next
We review requests under the Refund Policy and may ask for additional information to verify the transaction. If approved, the refund is sent to the original payment method. Your payment provider or bank controls when the credit appears after approval.
Payment safety
Never send your private access token, complete card number, security code, or bank login. Read the Refund Policy for eligibility.